Using DigAlert Notifications, our SMS service, brings you closer to the information you need. No hold times, no guess-work.
All you need to get started is a phone with a text-messaging plan.
Text "HELP" to DIGALT (344 - 258) to get started.
|options||Receive a list of commands that are currently available.|
|stats||Receive DigAlert stats that include whether we are open, number of calls on hold, and more.|
|ticket A12345678||Receive details for your ticket.|
|er A12345678||Receive emergency contacts for ticket specified.|
|vacuum A12345678||Receive vacuum contacts for ticket specified.|
|email A12345678 firstname.lastname@example.org||Send a copy of your ticket to the specified email|
|new ticket||Receive a link to DigAlert Direct to create a new ticket online.|
|renew||Receive a link to DigAlert's Renewal Express to renew 1 or more tickets online.|
|apps||Receive links for DigAlert's mobile apps.|
|law||Get links to CA Gov code 4216.|
|color codes||Receive APWA color codes.|
|holidays||Receive upcoming holidays.|
|website||Receive a link to our website.|
|feedback [message]||Leave us feedback regarding our apps and services.|